Note! Exceptional opening hours of our office: 5 Dec open 9am-1pm, 6 Dec closed, 10 Dec open 12pm-3pm.

Customer service

Payment problems

If you’re having problems meeting your payment deadlines, please get in touch with rent control as soon as possible . Rent control staff can provide you with information and guidance on your options. If you are experiencing financial problems and you do not rent your apartment directly from Auroranlinna, please contact the relevant party specified by your landlord.

If you accrue rental debt, the landlord will commence collection measures. If necessary, you may even be evicted from the apartment. Once you have been evicted from an Auroranlinna apartment, you will not be able to rent from Auroranlinna again. Any disruptions in paying your rent that you have not managed or made alternative arrangements for may also affect your credit rating.