For matters relating to rental contracts directly with Auroranlinna:
Auroranlinna apartment service
Tel. 020 7199 670 (Calls to the service line are charged at 8,4 cents/minute, prices include VAT.)
Email asuntopalvelu @ auroranlinna.fi
Address: Eevankatu 2, 00240 Helsinki
The customer service department is open on weekdays 9–3pm. NB Subject to changes.
Please contact the landlord stated on your rental contract.