Residents must pay their rent every month. The payment due date is always the second day of the month.
Rent can be paid as a bank transfer using the reference number for the month, by e-invoice, or by direct debit. The reference number each tenant is assigned will remain the same throughout the tenancy and should be used when making payments.
Those who rented their apartment directly from Auroranlinna can make an e-invoicing agreement in their own online bank by selecting Retta Isännöinti/Vuokraus-asiakkaat as the invoicer. They also have the option to make a direct payment agreement with their own bank.
If the rental agreement for the apartment has been concluded with a division or enterprise of the City of Helsinki, matters related to rent payment will be handled with the lessor indicated in the lease agreement.
Please always use the reference number given on the statement of fees when paying your rent and utilities charges!
If you are late in making your payments, you will be charged a collection fee of €5/reminder, as well as late payment interest in accordance with the Finnish Interest Act. When necessary, KOY Auroranlinna employs the services of Intrum Justitia Oy’s payment collection office to collect unpaid rent.
Auroranlinna charges late payment interest for delayed payments, set at seven percentage points above the reference interest for each year, as determined by the Bank of Finland.
Enquiries regarding rent payments should be directed to Auroranlinna rent control